Heirol.
Heirol is a Finnish kitchenware brand known for high-quality products and long-standing expertise in cooking and design. As the brand continued to grow and operate across both online and physical retail, the digital commerce foundation needed to better support scalability, efficiency, and a consistent customer experience across channels.
Scope
Client
Duration
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Fragmented systems for POS, product management, and data created operational complexity and limited scalability.
Heirol’s previous setup relied on multiple systems for product management, point-of-sale, and data handling. Physical stores operated on separate POS solutions, while product and content management were spread across different tools. This fragmentation increased operational complexity, limited visibility into data, and made it harder to develop the ecommerce channel systematically.
The challenge was to simplify the technical architecture without compromising flexibility — and to build a foundation that supports both daily operations and long-term growth.
By consolidating ecommerce and retail operations on Shopify and Shopify POS, Heirol centralized data, simplified workflows, and improved agility.
We rebuilt Heirol’s commerce foundation on Shopify, centralizing key operations into a single platform. Shopify POS replaced existing in-store POS systems, and Shopify’s native product management replaced legacy PIM and image management tools. This allowed product, customer, and order data to be managed in one place, improving accuracy and operational efficiency.
The Shopify setup also enabled a faster, more reliable online store with a clearer customer journey. By simplifying the system landscape, Heirol gained a more agile foundation that supports continuous development and omnichannel growth.
Heirol now operates on a scalable Shopify foundation that supports efficient omnichannel operations and long-term growth.
Heirol now operates on a unified Shopify foundation that supports both ecommerce and physical retail. Daily operations are simpler, data visibility has improved, and the brand is better positioned to develop its digital channels systematically.
Most importantly, Heirol has moved from a fragmented system setup to a scalable commerce platform that supports long-term growth — while continuing to deliver the quality and reliability customers expect from the Heirol brand.
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